Your team deserves more than a cold corporate HR experience. That’s why we’re here.
As a leading HR Outsourcing agency in Toronto, HRO lies at the very heart of what we do. As your own dedicated HR Manager, we put a personal touch on HR management while taking care of your team and fostering a culture of respect and engagement. Have Slack, Teams, or a different internal chat system? We’ll join so communication is at your fingertips!
From their first day with you to their continued engagement and motivation towards their work, our HR Outsourcing services have you covered.
These components form the building blocks to our HRO services.
From the moment of hire, BrightMatter smoothly integrates your new team member into your company. Onboarding through a robust HR Management Software platform gives your company a personal and professional image that sets up new employees to succeed from their very first day. We ensure all compliance training is handled and we supply you with employee contracts and all other tailored onboarding documents.
We understand as a leading HR firm in Toronto that one of the most critical aspects of HR outsourcing is the ability to mitigate any risk to you in relation to compliance. With legislation changing all the time, we also know it is hard to keep up! Put the responsibility into professional hands to help ensure you are provincially and federally compliant in every aspect of your employment. We assist in policy development, implementation and updates, and ensure your employees are trained in all legislative required training. We’ll also keep you up to date with any employment law updates that you should always be in the know about.
Engagement is a key differentiator when it comes to growth, innovation and employee satisfaction. BrightMatter goes to great lengths to help strengthen engagement in as many areas as possible. Through regular in-office or virtual meetings, your dedicated HR manager will tap in on employee satisfaction and can act as a third-party contact for your team to talk to. We help promote a culture of celebration and recognition which in turn enhances engagement. We ensure your team knows you care about their happiness through team events and virtual or in-person celebrations. We also assist in handling and supporting you through any employee issues and give you guidance on how to handle any difficult office situations if they arise.
Employee terminations can be challenging, and mitigating your risk in releasing employees is one way we can help protect you. We are experts in how to handle employee releases, what your obligations are, and what process to follow when that day comes. We can also provide exit interviews, where we can neutrally inquire about where things went wrong to see where you can improve next time, whether it be a different hiring approach or an in-house refinement.
HRO’s impact on staff satisfaction and performance
How BrightMatter’s HR Outsourcing service improved team satisfaction and performance by focusing on quality workforce engagement for our client based in Toronto.
Add-on services (on-demand)
These add-on services are on-demand and exclusive to our customers.
performance review platform & assistance
engagement survey platform & assistance
tailored employee handbook
remote work policy & measurement
specialized training courses
“BrightMatter has contributed to our team’s ongoing success.”
– Managing Director at Cedric Millar Integrated Solutions
Frequently asked questions
You can find some answers here.
- Employee onboarding, onboarding documents and first day orientation plan
- Tailored documentation and contracts
- Provincial and federal legislative compliance
- Policy development and updates
- Legislative required training for employees
- Employment law updates
- Employee engagement surveys
- Employee issues guidance and support
- Regular in-office or virtual meetings
- Employee termination guidance and support
- Confidential contact for employees
- Human Resources Management Software
No. Our job is to mitigate your risk related to legal, however we will work as your legal liaison between your organization and our employment law partners.
Through regular meetings and virtual one-on-one’s with your team, your dedicated HR Manager taps into employee satisfaction in both their environment and their work. We promote a culture of celebration through virtual events, team meetings and celebrations of personal and company milestones. We also provide regular employee engagement surveys and assist you in analyzing the data for you to understand what’s working and what’s not, and what matters most to your team.
Speak with us to find out more about how BrightMatter can help your business succeed.