CASE STUDY #2

The customer was leading a company of 15 employees and as they continued to grow, managing payroll became an increasingly difficult task so they looked at ways to decrease the cost and improve efficiency.

The customer had to research how to calculate holiday pay, ensure proper CRA deductions, taxable benefits, chase down timesheets and field employee concerns about pay and time-off discrepancies. What was meant to be a seemly easy process was taking away from valued time that should have be focused elsewhere and the wanted to decrease the cost associated with managing payroll.

Each pay schedule, management dedicated almost two full days to manually calculating payroll and triple-checking the numbers. Even still, the customer would always worry it wasn’t done right.  They were right.  No matter how many times they would check the numbers, there were always at least one question or discrepancies on hours, taxes, or deductions.

Ultimately, the customer was fed up with the time spent on managing the company’s payroll instead of developing their team, building relationships and driving more business.

After looking into various solutions including different payroll softwares, payroll management still demanded too much time and provided very little support for their employees.

Therefore, the customer engaged BrightMatter HR to solve their payroll needs and decrease the cost. BrightMatter seamlessly moved them onto a powerful payroll software with an incredibly simple online platform for employees to navigate, see their pay slips, view their payment history, and even see their year-end tax documents. BrightMatter managed the entire payroll process, remitted all payroll and government deductions timely and accurately, and even looked after end-of-year T4s – another daunting task for the employer.

Included in this solution was a move onto BrightMatter’s HRIS system which allowed hourly employees to clock in and out through their mobile app, making timesheet approvals an efficient task that managers were automatically notified about.

BrightMatter HR’s payroll solution turned their worrisome payroll system into a smooth and seamless solution.

BrightMatter supplied a fully dedicated payroll specialist to administer payroll and manage all changes going forward. Discrepancies ceased to exist, with assured government compliance, timely and accurate pay statements, and remittances and end of year tax documents taken care of.

As always, the customer now had more time to focus on driving business forward and developing a culture that kept their employees engaged and motivated.